FAQ

What is Lava Luxe?
Lave Luxe is our premium tumbler solution inspired by the motion of classic Lava lamps. It's designed to create rich, vibrant, and flawless lava flow effects. Each shade offers bold color payoff, smooth movement, and lasting beauty.

What is the Luxe Elixir line?
Luxe Elixir is our premium snow globe tumbler solution, crafted to give your cups perfect shimmer, flow, and sparkle. Available in three flows:

• Luxe Poise (Suspended): Dreamy, suspended glitter that floats gracefully and can linger up to 24 hours (depending on glitter used). Perfect for an ethereal vibe.

• Luxe Vibes (Medium): Balanced shimmer with gentle flow; glitter settles within 5 - 15 minutes.

• Luxe Rush (Fast): Bold, dynamic flow with quick, dramatic glitter movement; glitter may settle within 1 - 3 minutes.

Note: Glitter fall time varies depending on glitter type/weight, cup material, and tumbler thickness or taper.

What Makes Luxe Poise unique?
Luxe Poise is the ultimate shape-shifter in our lineup. By adding distilled water, you can fine-tune the flow to match your vision, whether you're after a slow, hypnotic drink, a balanced medium flow, or a quick, lively cascade. One bottle, endless possibilities.

How do I choose the perfect flow for my project?
Think about the mood you want: Dreamy and slow? Pick Poise. Balanced shimmer? Vibes. Bold and fast? Rush. For classic Lava lamp liquid magic, Lava Luxe is your go-to.

Are your products ready to use?
Yes! No mixing required, each solution is bottled, ready to pour, and crafted for professional results.

Are your solutions safe to use?
Yes! Made with high-quality, non-toxic ingredients. Keep out of reach of children and pets.

Do your solutions work in all tumblers?
Yes! Designed for acrylic and glass tumblers. For best results, ensure your tumbler is clean and leak-free.

How do I properly handle and store my solutions?
Store in a cool, dry place away from direct sunlight. For Lava Luxe, shake well before use to ensure even distribution. Some settling during storage is normal.

What tumbler sizes work best and how much solution do I need? How many tumblers can I create?

• Lava Luxe: Use 2 - 2½ ounces per 24 oz tapered snow globe tumbler. One 8 oz bottler makes approximately 3 tumblers.

• Luxe Elixir: Suitable for any tumbler size.

• For 24 oz tapered snow globe tumbler: Fill with 5 oz per cup. One 16 oz bottle makes 3 tumblers; a 32 oz bottle makes 6.

• For 16 oz tumbler: Fill with 5½ oz per cup. One 16 oz bottle makes 2 tumblers with some left over; a 32 oz bottles makes 5.

How do I care for my completed tumbler with Lava Luxe flow?
Gently flip your tumbler 2 - 4 times every 24 - 48 hours to maintain that mesmerizing motion.

Can I customize my own Lava Luxe shade?
Not yet, but our color drops change often! Follow our socials and email list for sneak peeks and exclusive shades.

What if my favorite color is sold out?
Our small-batch shades move fast. Join our VIP email list for early access before restocks go public.

Do you ship internationally?
Currently we only ship within the U.S.

Do you accept returns or exchanges?
Please see our refund policy at the bottom of our website. For further questions, contact us via our contact form.

How can I contact you?
Reach us through our Contact page form or email us at demitheoryco@gmail.com.